I get an error when I try to view my cameras, what do I do?

Errors in MxManagementCenter can be a simple program configuration fix or they can indicate a larger system problem. Here’s what to do:

1. Take a screenshot of the error if you can (It may be easiest to use a mobile phone and take a picture of the screen).
2. Send us the photo and explain any other symptoms you’re seeing. You can either:
   • open a support ticket at https://goeyeon.com/client-support
   • or send us an email at support@eye-ontech.com.

Software support often starts with a remote session to diagnose the exact issue. Click here to get set up for remote support.